NETENGINE
ATTRACT, RETAIN & GROW
We Will Build Your Business, So You Don't Have To
"You can become a smart restauranteur with the ability to attract and
retain customers while watching their business grow automatically."
Here's What Our Team Can Do For You.
Creative List Building
We employ unique and creative techniques to build automatically build your contact list and business. This is cutting edge stuff that makes a huge difference.
Chatbot Marketing & Communication
We build a dynamic system that automatically communicates, befriends, and markets to your Facebook friends and social contacts. This removes 95% of your Facebook communication efforts
Automatically Messaging Your Customers
We employ a system that does all the heavy lifting across most communication channels for you. You can focus on what happens in your restaurant while we bring in new and repeat customers.
Smart Social Media
We offer a unique system that enables businesses to easily control their Facebook marketing success. This makes it easy for you to control your spend and how well it converts into paying customers.
Website Creation, Hosting and Care
You need more than a website. You need a website that is designed to convert visitors into active customers. Let our lead marketing team build you a site that brings in new business and makes them loyal customers.
Deep Competition (Spying) Analysis
We use a tool that lets us look at and analyze all of your competitor's ads across nine different platforms. This list of sites includes Facebook, Instagram, YouTube, Pinterest, Google Ads, Tik Tok and more. We can get you almost any piece of information you could want.
Meet The Founder
Sam Knoll
Sam Knoll is the founder of Restaurant ROI. Sam started his agency to help business owners market their businesses online so that they can instead focus on doing what they love as their business builds automatically around them. Sam acquired significant restaurant knowledge during his 25 years in the restaurant industry. He worked as a chef, multi-unit restaurant owner, and franchise territorial director. He has also helped grow and establish numerous non-restaurant companies through his Online Marketing consulting services over the last 20 years. Now he has decided to help restaurant owners build their businesses the smart way through Restaurant ROI.
Privacy Policy
Privacy Policy
SHK Enterprises, LLC (DBA Restaurant-roi.com) is serious about protecting your online privacy. This Privacy Statement explains our views and practices concerning privacy, and how they may pertain to you as a user of our website.
You or Your means you as a participant in or as a user of the Restaurant-roi.com website. We or Our or Us refers to Restaurant-roi.com.
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our site, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. This information enables us to both fulfill and support the products you purchase.
When you browse our site, we automatically receive your computer’s Internet protocol (IP) address in order to provide us with information. This information helps us learn about your browser and operating system so we may possibly improve the experience on our site for all our users.
Email marketing: With your permission, we may send you emails about products, free and premium content (i.e. blog posts, videos, books, reports, whitepapers, images, etc.), and special events.
SECTION 2 – CONSENT
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collection of it and for our using it for that specific reason only.
If we ask for your personal information for a secondary reason we will ask you directly for your expressed consent and will always provide you with an opportunity to withdraw your consent.
You may withdraw your consent at any time by clicking on an “unsubscribe” link, which you will find located at the bottom of every single email we distribute.
You may also withdraw your consent anytime, by contacting us at support@Restaurant-roi.com or by snail mailing us at: Restaurant-roi.com at 4711 Hope Valley Rd, #125, Durham, NC 27707.
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required to by law or if you violate our Terms of Service. Also, if our website is acquired or merged with another company, your information may be transferred to the new owners so that they may continue to sell and support our current and possibly new products and services.
IMPORTANT: We do not and will not sell, rent or otherwise disclose your personal information to any third parties, including but not limited to advertisers, strategic partners or vendors. we take your privacy very seriously.
SECTION 4 – DATA STORAGE
Our shopping cart solution is hosted and managed by ThriveCart. They provide us with the online e-commerce platform that allows us to sell our products and services.
Your data is stored through ThriveCart’s data storage, databases and the general ThriveCart application. They store all data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then ThriveCart stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that purchase is complete, your transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store as well as its service providers.
NOTE: At no point during the transaction does SHK Enterprises, LLC (DBA Restaurant-roi.com) take custody or store your credit card information. This is process is monitored and managed by ThriveCart, and you can read their terms of service, privacy policy and PCI Compliance information by visiting their site at: https://legal.thrivecart.com/
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by those providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including but not limited to the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this (Restaurant-roi.com) Privacy Policy or our website’s Terms of Service.
Links: When you click on links within our store, they may direct you away from our site and/or any SHK Enterprises, LLC properties. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 – COOKIES
SHK Enterprises, LLC, and Restaurant-roi.com utilize cookies to create a more customized experience for our visitors, users and customers. We may use a login cookie so members do not have to re-enter their username and password each time they return to our site. We also use tracking pixels (i.e. Google Analytics, Facebook) to aid in measuring and tracking our website traffic and to track the performance of our site. We also use remarking pixels from Facebook and Google to aid in our ability to customize our targeted follow-up advertising.
SECTION 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
If we decide to change or update our privacy policy, we will post those changes to this page, and update the Privacy Policy modification date at the top of this document.
QUESTIONS AND CONTACT INFORMATION
You may contact our support staff by clicking here and going to this submission page or by emailing support@restaurant-roi.com. We endeavor to respond to all messages within 24 hours, but depending on the nature of your request, it may take longer.
Terms of Services
Terms And Conditions
WE UPDATED OUR TERMS & CONDITIONS ON APRIL 29, 2020.
- ACCEPTANCE OF TERMS
By accessing, downloading, installing, or using Restaurant-roi.com, whether or not you become a registered user (“User”, “You”, “Yourself”, “Your”), You agree to be bound by these Terms, which You acknowledge that You have read and understood.
We reserve the right, at our sole discretion, to change, modify or otherwise alter these Terms at any time. You must review these Terms at Restaurant-roi.com/terms_and_conditions on a regular basis to keep Yourself informed of any changes.
- EARNINGS AND INCOME DISCLAIMER:
SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) can not and does not make any guarantees about your ability to get results or earn any money with our ideas, information, tools, or strategies. What we can guarantee is your satisfaction with our training. We authorize a 30-day 100% satisfaction guarantee on the products we sell, so if you are not happy for any reason with the quality of our products or training, just ask for your money back. You should know that all products and services by our company are for educational and informational purposes only. Nothing on this page, any of our websites, or any of our content or curriculum is a promise or guarantee of results or future earnings, and we do not offer any legal, medical, tax or other professional advice. Any financial numbers referenced here, or on any of our sites, are illustrative of concepts only and should not be considered average earnings, exact earnings, or promises for actual or future performance. Use caution and always consult your accountant, lawyer or professional advisor before acting on this or any information related to a lifestyle change or your business or finances. You alone are responsible and accountable for your decisions, actions and results in life, and by your registration here you agree not to attempt to hold us liable for your decisions, actions or results, at any time, under any circumstance.
Hours of Operation
SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) corporate office is open Monday – Friday 9a.m. -– 5p.m. EST
SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) shipping department is open Monday – Friday 9a.m. -– 5p.m. PST
We close for all government observed holidays
This policy and procedures applies to all SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) products sold on this site or any other site owned by SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) that includes a link to this page.
- Returns and Cancellations
3.1 Physical Returns & Shipping
Returns & Subscription Cancellations
100% money back guarantee covers price of product only. 100% money back guarantee does not cover shipping and handling fee due to the fact that the customer made the decision to try product, therefore the customer accepts to pay the fee to ship the product.
Customers must contact our support department for a RMA (Return Merchandise Authorization). This number must be displayed on the outside of all return packages. Returned packages without RMA numbers will not be accepted.
Once a return is received or valid refund request submitted, the refund process will take no more than 30 days. All refunds will be either returned to the original credit card –OR- mailed in check form to the billing name and address. International orders that will be refunded back to the original credit card, and PayPal orders will be credited back to the PayPal account.
You have thirty (30) Days from the date of the original purchase to return the product to receive your refund. Any return received after the thirty (30) DAY time limit will not be processed.
To ensure that your product is not lost or damaged, we strongly recommend sending the product certified mail with a tracking number. If we do not receive the product back and the customer does not have proof that the product was returned we cannot issue a refund.
Valid proof of returning a product includes: delivery confirmation or signature required via USPS. If the customer has delivery confirmation or signature required, then a full refund will be issued.
Due to loss or missing or slow mail, we will honor any package that is postmarked for up to one year after the purchase of the product.
3.2 Subscriptions and Digital Products
SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) membership will continue month-to-month unless and until you cancel your membership or we terminate it. You must have Internet access and provide us with a current, valid, accepted method of payment to use SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) service. We will bill the monthly membership fee to the payment method used when signing up unless updated or changed by subscriber. You must cancel your membership before it renews each month in order to avoid billing of the next month’s membership fees to your Payment Method.
Excessive returns will not be accepted. Refunds will not be given to any one customer for one specific product more than twice. There is an unlimited amount of orders that a customer can place for one specific product, but the money back guarantee is void after a customer has used it for one specific product more than twice.
To ensure that your product is not lost or damaged, we strongly recommend sending the product certified mail with a tracking number.
If we do not receive the product back and the customer does not have proof that the product was returned we cannot issue a refund.
Valid proof of returning a product includes: delivery confirmation or signature required via USPS. If the customer has delivery confirmation or signature required, then a full refund will be issued.
Due to loss or missing or slow mail, we will honor any package that is postmarked for up to one year after the purchase of the product.
- Terms of Subscription Renewal
We will continue to bill your Payment Method on a monthly basis for your membership fee until you cancel. To cancel your subscription submit a ticket at support@Restaurant-roi.com.
SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) Subscriptions automatically renew each month at the stated retail price until the subscription buyer notifies the company that they wish to cancel. Please refer to Returns & Subscription Cancellations section of the Terms of Service page
- Your Account
You agree to provide accurate and complete information when you register with, and as you use, SHK Enterprises, LLC . (DBA “Restaurant-roi.com”), and you agree to update your account information to keep it accurate and complete. You agree that SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) store and use the information you provide for use in maintaining and billing fees to your Account.
5.1 Access to Previous Purchases
As an accommodation to you, subsequent to acquiring Kern Media training, you may download previously acquired training (when available) onto any Associated Device. Some SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) services that you previously acquired may not be available for subsequent download or access at any given time, and SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) shall have no liability to you in such event. As you may not be able to subsequently download certain previously-acquired content or training, once you download an item, it is your responsibility not to lose, destroy, or damage it, and you may want to back it up
SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) reserves the right to change content options (including eligibility for particular features) or remove access without notice to any previously purchased training or content that is no longer valid or deemed out of date.
- Social Media Groups and Communities
Business owners of all levels are welcome here. We have community members of all skill and experience levels, from college students to entrepreneurs to multi-million dollar enterprises.
We want people to feel safe when using our groups and forums. For that reason, we’ve developed a set of community guidelines, outlined below. These policies will help you understand what type of sharing is allowed in our private groups and communities, and what type of content may be reported to us and removed. Because of the diversity of our global community, please keep in mind that something that may be disagreeable or disturbing to you may not violate our community guidelines.
Business owners of all levels are welcome here.
We have members of all skill and experience levels, from college students to entrepreneurs to multi-million dollar enterprises.
Keep it respectful
Comments that are inappropriately negative, rude, or attacking will be deleted, removed, or we will ask you to revise your thoughts. Everyone is here to learn and grow, so anything violating that will be removed.
No pitching to the group
We have a strict ‘no shopping for customers’ policy in our groups. This includes pointing people to blog posts with your offers/affiliate offers and publicly asking members to join your own Facebook groups or communities. Be cautious of unsolicited private messages to group members. If we get multiple complaints that you or someone else is using private messages to make unsolicited pitches to members, you may be asked to leave. You should view the group as your peers, not your leads.
No gated content
Content posted in the groups cannot be used to harvest leads in any way. If you need a feedback or a review, post the direct PDF, document, or screenshot. Don’t require people to opt-in to view.
Respect confidentiality
Content gathered in our online community groups cannot be collected, repackaged, and/or shared outside the group. Every member of our communities has a right to privacy and the right to feel safe that their questions, answers, and experiences remain privy to group members only.
Keep it on topic
We reserve the right to remove posts based on off-topic content or offensive content.
Report posts that are breaking group policies
Due to the large amount of people in our groups and communities, it’s sometimes difficult for us to catch everything. If you see a post that is questionable, please report it, tag our community manager in the comments, or reach out to our community manger directly via private message so our team can review them.
Breaking the rules
Three warnings for rule-breaking behavior will result in a 7-day removal from the group. After the 7 day period, you are welcome to rejoin the group on a 30-day probation. If you break the rules again during your probation, you will be permanently removed from the community or group.
- INTELLECTUAL PROPERTY
You agree that the SHK Enterprises, LLC . (DBA “Restaurant-roi.com”), including but not limited to SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) Products and services, graphics, user interface, audio clips, video clips, editorial content, templates and the scripts and software used to implement SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) properties, contains proprietary information and material that is owned by SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) and/or its licensors, and is protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that you will not use such proprietary information or materials in any way whatsoever except for use of the SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) Services in compliance with this Agreement. No portion of the SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) Services may be reproduced in any form or by any means, without expressed written permission from SHK Enterprises, LLC . (DBA “Restaurant-roi.com”). You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) Services in any manner, and you shall not exploit the SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) brand in any unauthorized way whatsoever, including, but not limited to, by trespass or burdening network capacity.
Notwithstanding any other provision of this Agreement, SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) and its licensors reserve the right to change, suspend, remove, or disable access to any SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) products, content, or other materials comprising a part of the SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) brand at any time without notice. In no event will SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) be liable for making these changes. SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) may also impose limits on the use of or access to certain features or portions of SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) services, in any case and without notice or liability.
All copyrights in and to SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) (including the compilation of content, postings, links to other Internet resources, and descriptions of those resources) and related software are owned by SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) and/or its licensors, who reserve all their rights in law and equity. THE USE OF THE SOFTWARE OR ANY PART OF SHK Enterprises, LLC . (DBA “Restaurant-roi.com”), EXCEPT FOR USE OF SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) AS PERMITTED IN THIS AGREEMENT, IS STRICTLY PROHIBITED AND INFRINGES ON THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS AND MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES, INCLUDING POSSIBLE MONETARY DAMAGES, FOR COPYRIGHT INFRINGEMENT.
SHK Enterprises, LLC . (DBA “Restaurant-roi.com”), the SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) logo, other SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) trademarks, service marks, graphics, and logos used in connection with SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) are trademarks or registered trademarks of SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) in the U.S. and/or other countries. Other trademarks, service marks, graphics, and logos used in connection with SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) Services may be the trademarks of their respective owners. You are granted no right or license with respect to any of the aforesaid trademarks and any use of such trademarks.
Customer Service:
If you have questions or comments regarding SHK Enterprises, LLC . (DBA “Restaurant-roi.com”) products, please contact us at our Support Desk.